- Full priced items may be returned for refund including the original postage.
- Items must be returned within 14 days from the delivery date.
- Customers are responsible for the cost of return shipping on any return or exchange not due to an incorrect or damaged item; however, your replacement will be shipped at no additional change.
- Unfortunately, sales and customised items cannot be returned
To process a refund, please send me a picture of the item you have bought letting me know of the issue at firstname.lastname@example.org, then send it back in its original packaging to the returns address listed on the package. Once the product has been received and inspected. a refund will be issued less shipping charges in the original payment method.
I am currently unable to process exchanges. If you would like to exchange a product, please return the original item(s) for a refund and place a new order.